OUR PRIVACY POLICY

Effective Date: August 25, 2025

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Hope Valley Healing (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of all clients, website visitors, and individuals who engage with our services. This Privacy Policy explains how we collect, use, and safeguard your personal information.

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Information We Collect

We may collect personal information in the following ways:

• When you contact us via our website, phone, or email

• When you submit forms (e.g., contact forms, tour requests, newsletter sign-up)

• When you engage with our programs or services

The information collected may include your name, email address, phone number, and any details you voluntarily provide about your needs.

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How We Use Your Information

Your personal information may be used for the following purposes:

• To respond to inquiries and provide requested services

• To schedule consultations or tours

• To send newsletters, updates, or relevant information (with your consent)

• To improve our website, services, and communication

We will never sell, rent, or trade your personal information to third parties.

 

Confidentiality & Security

Because we provide sensitive services, confidentiality is at the core of our practice. All personal information is stored securely and accessible only to authorized staff members who require it to perform their roles. We use appropriate technical and organizational measures to protect your data.

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Google Services & Cookies

Our website may use tools such as Google Analytics to understand website traffic and usage. These tools may use cookies or similar technologies to collect anonymous data about site usage. You can manage cookie preferences through your browser settings.

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Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your personal information

• Withdraw consent for communication at any time

• Request deletion of your personal data (subject to legal and regulatory requirements)

To exercise these rights, please contact us at: jason@hopevalleyhealing.ca 

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Third-Party Links

Our website may include links to external websites. Please note we are not responsible for the privacy practices of those sites.

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Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

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Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Hope Valley Healing
3507 Hwy 35, Lindsay, Kawartha Lakes, ON, Canada
Phone: +1 (249) 288-5659
Email: info@hopevalleyhealing.ca